Complex Care Case Officer

Amore Complex Care is a complex care provider of support provisions to adults and young people with varying care and support needs in the Northwest. Amore Complex Care provides support services for people with diverse and often complex needs in community settings. Our ethos is to create therapeutic, holistic centred environments where individuals can enhance their personal skills, empowering them to lead a rich and fulfilling life as independently as possible.

Due to ongoing growth, Amore Complex Care are now looking for an experienced, motivated Complex Case Officer to manage complex care services in the Northwest area.

You will be committed to Quality Assurance, Positive Behavioural Support and Person-Centred Approaches, be able lead and develop the staff team to work in a person-centred and proactive way. You will need excellent attention to detail and be able to promote this approach within the team.

Why join our team at Amore?

· Highly competitive salary of £35,000 inclusive of on call duties

· 31 days annual leave (Inc bank holidays)

· Never work your birthday again….enjoy an additional day off on us

· Excellent training and development up to Diploma level 5.

· Excellent working environment within a strong professional team

· Rewarding role for the successful candidate

· Proactive internal mobilisation team to support with business development

· Private pension scheme

· Excellent reputation within services "It's a great team, very supportive.” "It's a very consistent and stable team, they show empathy and compassion."

What we need from you

· Person centred approach to planning and delivering an excellent service

· Coaching and mentoring teams in the community

· Overseeing quality assurance

· Awareness of CQC regulations

· Excellent interpersonal skills

· Maintaining and developing professional relationships

The ideal candidate should…

• NVQ level 5 or equivalent in care (desirable not essential)
• Possess good time management skills
• Strong organisational skills with experience of working with IT systems such as Microsoft office, and social care specific systems
• Experienced in working with clients with Complex needs
• Committed to reporting on client’s outcomes
• Organised with ability to meet deadlines
• Excellent communication skills
• Excellent leadership and people skills
• A full UK driving licence, with access to your own vehicle

To learn more about our exciting opportunities please visit www.amore-complexcare.co.uk or alternatively why not give us a call on 0151 541 5650.

Or pop us an email complexcarerecruitment@amore-complexcare.co.uk.