Become an Agency Support Worker

Agency Support Workers provide support directly to service users in their own homes or in other community settings including day centres, children’s residential homes and supported living accommodation. They provide vital support to vulnerable individuals, often at difficult times in their lives and work to the highest standards. Their role is to carry out activities with service users that promote choice and offer a range of services, including practical help with daily tasks such as washing and eating, emotional support, companionship and advice on budgeting and employment. Agency Support Workers are known by many names including Care Workers, Carers and Health Care Assistants.

The Job Role

  • Provide support to service users which includes providing companionship, supervision, and socialisation.
  • Assist with daily program operations by taking service users to and from their appointments.
  • Perform light household duties such as meal preparation and laundry.
  • Maintain and update service user records.
  • Maintain a safe environment through adherence to safety policies and procedures.

Skills & Experience

  • Proven experience of working in a support role.
  • Possess self-motivation and work with initiative.
  • Ability to interact with each service user in a supportive manner.
  • Excellent communication and organisational skills.
  • Ability to work independently and as part of a team.