Support for adults with learning disabilities is crucial; it ensures they have the help they need to get on with their everyday lives. Amore Complex Care establish the desired outcomes for the individuals we support from the very start. Our Care team liaise with the service users support network, health and social care professionals to implement a support plan that is centred around their needs, whilst establishing the desired short, medium and long term goals.
An integral part of this is finding capable support workers whom have experience of supporting adults with learning disabilities. They complete a number of recruitment checks prior to working with the individuals they support, but most importantly they have to be the correct match, we establish connections between workers and service users with similar likes and interests.
The initial introduction to a service user is via a ‘meet and greet’ giving the opportunity for both parties too ensure they are comfortable with each other. Following this, a pre-defined number of shadow shifts take place, enabling the worker to familiarise themselves with the required support.
As a quality driven provider, Amore Complex Care have regular reviews of the service provided and of the quality of the overall service provision and that of the individuals who are providing the care and support, to ensure we have made the correct match.
With services throughout the North West, providing to local authorities, CCGs and direct payments, Amore Complex Care pride themselves on providing a service that is of the highest standard whilst ensuring service users are safe and that their health and wellbeing are paramount to this.