Clinical Complex Care Mobilisation Manager

Join Amore Group, a leading provider of social care services, known for being inclusive, people-centred, and forward-thinking. We’re looking for a dynamic Clinical Mobilisation Manager to oversee the transition of Clinical Complex Care package across the North West into the business, ensuring Amore Group continues to grow and deliver outstanding care. This role is varied and includes attending MDT meetings, observing shadow shifts, conducting service user risk assessments, and ensuring staff are well supported and trained to deliver excellent care.

What you will do:

· Lead clinical transitions for individuals with complex needs, including tracheostomy care, PEG feeding, seizure management, and delegated healthcare tasks.

· Support initial referrals for new services and assess suitability for the service.

· Build and maintain strong relationships with family members, ICBs, Case Managers, Social Workers, and commissioners.

· Provide an on-call function, rostered between the mobilisation team (Uplift for on-call days)

· Assist with service user transition planning and attend internal planning meetings.

· Lead and attend MDT meetings and transition sessions.

· Support creation of initial risk assessments, support plans, and all associated documentation.

· Identify training needs and support the team to deliver safe and effective care.

· Provide hands-on support during setup and transition periods.

· Assess staff against a clinical framework for competency sign-off

· Provide shift cover when required during transitional period

· Provide clinical support and advice during transitional period

· Establish positive relationships with parents, guardians, relatives, and key stakeholders.

· Identify the right team for the service user, including interviewing staff where required.

· Facilitate and observe shadow shifts to ensure compatibility and high-quality care.

· Conduct staff supervisions and provide feedback to the relevant department

· Lead induction for new staff joining the service within the first three months.

· Work with the team and service user to identify short-, medium- and long-term goals and outcome-measurement approaches.

What we are looking for:

· Active NMC or HCPC Pin

· Community nursing or pre-hospital clinical experience

· Tracheostomy, peg and catheter experience

· Resilience, with good conflict management techniques

· Strong motivational leadership and management skills.

· Experience supporting complex care clients; mandatory and additional training essential.

· Committed, hardworking, enthusiastic, and reflective in practice.

· Caring, compassionate, and able to guide others through challenging situations.

· Full UK driving licence.